Service Contracts

On Demand IT Solutions offer flexible service contracts that can contain some or all of the following services for your consideration.

On-Site IT Support:
To provide face to face interaction to problem solve, teach and in all cases support the requirements of staff and their technology.

Remote IT Assistance:
Live trouble shooting and problem solving via remote control and telephone correspondence.

Telephone Support:
Telephone assisted troubleshooting and problem solving.

Emergency On-Call Support:
Providing 24/7 emergency IT support services. For times outside of standard business hours and priority IT support consisting of telephone, remote assisted and on-site support.

See the PDF below for our pre-compiled service contract plans.

If you find the compiled plans inadequate for your business support requirements, please contact an On Demand Representative to have a custom Service Level Agreement created to tailor your specific needs.

On Demand Service Contracts