On Demand IT Solutions offer flexible service contracts that can contain some or all of the following services for your consideration.
On-Site IT Support:
To provide face to face interaction to problem solve, teach and in all cases support the requirements of staff and their technology.
Remote IT Assistance:
Live trouble shooting and problem solving via remote control and telephone correspondence.
Telephone Support:
Telephone assisted troubleshooting and problem solving.
Emergency On-Call Support:
Providing 24/7 emergency IT support services. For times outside of standard business hours and priority IT support consisting of telephone, remote assisted and on-site support.
See the PDF below for our pre-compiled service contract plans.
If you find the compiled plans inadequate for your business support requirements, please contact an On Demand Representative to have a custom Service Level Agreement created to tailor your specific needs.
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On Demand Service Contracts | 79kb |